Case Studies

Working with our clients, we've helped produce the following success stories:

Issue: "Our risks are too high. We are losing revenue and yet we still hold up trade. Our processes need to be re-engineered to reduce risk" – Customs CEO.
Outcome:

• Identified and re-engineered 27 high risk processes
• Automated 20 processes
• Developed KPIs for 45 processes.

Issue: "We can’t get traction on our strategy. We have too many competing priorities" – Credit Management Managing Director.
Outcome:

• Developed strategy communicated on one page
• Developed ninety day implementation blocks.

Issue: "Our clients need help to allow their teams to "get it" about our methodology" – Consultancy Company Founder
Outcome: 

• Developed a board game to help people "get it"
• Board game is now part of the product mix.

Issue: "Our people don’t have the required competency do their jobs without assistance from their managers" – Credit Management Managing Director.
Outcome: Created Competency Development Framework for senior and middle managers.

Issue: "Our people don’t take enough accountability. We don’t implement our projects well enough and fast enough and lose revenue as a result" – Airport CEO.
Outcome: Diagnosed limiting factors and developed remedy including senior management education, business purpose and virtuous circle of accountability and teamwork encompassing work, family and community.

Issue: "My sales people are very poor at closing. We need to increase our profit level by $1M and if we can’t improve our ability to close, we will never get there" – Retail Sales National Manager.
Outcome: Up to 30% increase in store by stores sales.