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“How long is a piece of string?” replied the graphic designer when asked whether the digital photo file provided by the client was ‘good enough’ to be used …


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Have you ever considered the different words used to discuss the management of information? Big data. Structured data. Unstructured data. Records. Document management. Content management. Information management. Knowledge …


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Developing an Aged Care Strategy

Creating a strategy is about making a choice between two or more good options. If your strategy considers only one good option, you have created an operational plan, …


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Calculating the Value of Information

There’s a story I tell regularly, about a government agency that couldn’t justify investing in information management. By itself, that’s hardly a news story. But what is notable …


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