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Articles

I’ve been reminded lately – courtesy of the range of clients we work with – of the disparity in uptake of digital management of records and documents in …


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Change management programmes, as reported in the literature (e.g. Kotter, 2007, Palmer, 2014, Song, 2009), have a high degree of failure. Indeed, it’s disappointingly easy to find lists …


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Accountability: a dying concept?

Incredulity was followed quickly by speechlessness and then just good plain old frustration as I heard the invited guest on a Sky News programme prosecute with fervour the …


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