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Creating a strategy is about making a choice between two or more good options. If your strategy considers only one good option, you have created an operational plan, …


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Calculating the Value of Information

There’s a story I tell regularly, about a government agency that couldn’t justify investing in information management. By itself, that’s hardly a news story. But what is notable …


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Letting Go: the Leader’s Challenge

Small businesses are often founded by entrepreneurial visionaries with one of three things: a burning idea that they simply have to see take form, a time-limited opportunity that’s …


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