Some leaders do all they can to appear to lead. Others lead. Have you ever had a boss who had to go to all of the “important” meetings …
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Read articles written by Kevin Dwyer, our Managing Director, on the vast canvas that is managing change.
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Managing resistance to change: Engaging and shaping
Managing Resistance
Without exception, all popular change management models tell us to expect resistance to change and for managing resistance to be planned for formally. Some models encourage us to complete a resistance to change plan identifying the likely sources of resistance, be that cohorts of people or general reactions to change activities completed, as part of the change or notions about the change. Additionally, we are advised...Learn More
Seven Deadly Sins of Strategy
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In the context of a business, a broken window can be anything from worn carpet, to an incorrect menu, to broken links on your webpage. Broken windows in …
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Why engagement is important Strategy development is a challenging and therefore, stimulating exercise. People who are involved get an appreciation of the organisation’s business that few people, including …
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The concept of creating customer value has entered into the lexicon as a buzzword. I find that when a concept reaches the status of buzzword, few people really …
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There are few things as exciting in business as creating and executing a “big idea”. That is, an idea that transforms your business and has an impact on …
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Emotional intelligence at work in high stress situations
Emotional Intelligence Claims Emotional intelligence is more than 90% of what makes the difference between one leader’s success and another leader’s failure. Intelligence measured by IQ is less …
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Identifying risk, an overview
Risk is something we manage every day. Whether we are crossing the road, riding a bike or simply eating, we manage short and long term risks. We do …
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Unintended consequences of poor KPIs
In his insightful eBook titled, Generating and Selecting KPI Sets, Peter Hill argues that characteristics of good KPIs include alignment to the organisation goal, measurement of quality and …
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Maslow and a sustainable workplace
Climate change and the debates that surround it are making it easier to justify the creation of sustainable workplaces. It is clear, however, that basic human motivation will …
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