I’ve been reminded lately – courtesy of the range of clients we work with – of the disparity in uptake of digital management of records and documents in …
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Read articles written by Kevin Dwyer, our Managing Director, on the vast canvas that is managing change.
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Managing resistance to change: Engaging and shaping
Managing Resistance
Without exception, all popular change management models tell us to expect resistance to change and for managing resistance to be planned for formally. Some models encourage us to complete a resistance to change plan identifying the likely sources of resistance, be that cohorts of people or general reactions to change activities completed, as part of the change or notions about the change. Additionally, we are advised...Learn More
Seven Deadly Sins of Strategy
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Change management programmes, as reported in the literature (e.g. Kotter, 2007, Palmer, 2014, Song, 2009), have a high degree of failure. Indeed, it’s disappointingly easy to find lists …
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The majority of words written about staffing issues in the aged care sector concentrate on staff to resident ratios. What appears to be missing is a discourse on …
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“So what are your thoughts about how to build the business case for implementing good records and information practices and processes using an electronic document records management system?” …
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It’s Saturday morning. It’s a sunny day in Melbourne. I’ve just had a pleasant breakfast, using that time to contemplate the whys and wherefores to something that has …
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100 Change and Transformation Tips
Our top change management and business transformation tips. Enjoy!
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Two More Communication Lessons From Australian Politics
So last week we had Attorney-General George Brandis failing spectacularly to explain what ‘metadata’ meant and the purposes for which ISPs and telecommunications companies were going to collect …
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Accountability: a dying concept?
Incredulity was followed quickly by speechlessness and then just good plain old frustration as I heard the invited guest on a Sky News programme prosecute with fervour the …
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Four Communication Lessons From Australian Politics
Last week wasn’t a good one for the Australian government. From Prime Minister Tony Abbott’s announcement that the government was abandoning its attempts to repeal section 18C of …
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