The earth is dying. In around five billion years, the sun will run out of fuel and expand to engulf our little planet. Before then—presuming humanity is still …
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Read articles written by Kevin Dwyer, our Managing Director, on the vast canvas that is managing change.
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Managing resistance to change: Engaging and shaping
Managing Resistance
Without exception, all popular change management models tell us to expect resistance to change and for managing resistance to be planned for formally. Some models encourage us to complete a resistance to change plan identifying the likely sources of resistance, be that cohorts of people or general reactions to change activities completed, as part of the change or notions about the change. Additionally, we are advised...Learn More
Seven Deadly Sins of Strategy
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Qantas hasn’t fared well in the last decade. In February 2004 they announced a half-year profit before tax of $530m. A couple of months ago in March 2014, …
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This article appeared in the May, 2014 issue of IQ – the Records and Information Management Professionals Australasia (RIM) Quarterly magazine. To download, click here: Not the 6 O’clock News …
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“When you change the government, you change the country”, said Paul Keating. The 2014 budget, according to many commentators and analysts, brings with it as much ideological change …
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“Stop the boats” “Axe the tax” “Yes we can” What do Tony Abbott and Barrack Obama have in common? “Stop the boats”, “Axe the tax” and “Yes we …
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Roll out! Roll out! Get your successful EDRMS here!
This article appeared in the August, 2012 issue of IQ – the Records and Information Management Professionals Australasia (RIM) Quarterly magazine. To download, click here: Roll Out! Roll Out! …
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Managing performance: The Pygmalion Effect of Leadership
“OK, that was not good. I want you try it again…with passion. This time, I want to feel what you believe, rather than hear what you believe. I …
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Managing Risk; It’s Personal
Managing risk is not an esoteric exercise. It is not an exercise in which only the Health, Safety, Security or Risk Manager gets involved. It is not about …
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Customer Service Revolution hits Aged Care. Who is next?
As I read the article in The Age (Hawthorne, 2014), I smiled at the similarities between what was being described as the “Uniqlo Way” and the Ritz-Carlton approach …
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