Identifying, Documenting and Analysing Business Processes

Business processes that have not been mapped and analysed for more than three years will be sub-optimal. Productivity will be lower than it should. It is also highly likely that the processes will carry a higher level of risk of failure than the organisation accepts as its normal risk profile.

How do we know this? Many years of completing safety incident investigations showed that processes left unreviewed drift away from intended practice.

People change roles, process documentation gets lost, inductions are not carried out, new equipment is brought in with an informal approach to its place in existing processes and new processes are put in place with unintended consequences for existing processes.

For those organisations that do not map and analyse their processes, the risk is even greater.

Peter Hill's eBook; Identifying, Documenting and Analysing Business Processes, makes it easy for anyone interested in business processes to learn how to map, analyses and manage business processes to increase productivity and reduce risk.

The topics covered by this eBook include:

• Understanding Process Maps
• Developing a Process Map
• Developing As-Is Process Documentation
• Process Naming Conventions
• Documenting Work Instructions
• Process Risk Analysis
• Risk Segmentation
• ISO 9000
• RACI Analysis of Business Processes
• Processes Without an Accountable Party
• RACI Tools
• Variants on RACI.

Priced at US$19.95, Identifying, Documenting and Analysing Business Processes will repay you enormously when you get your business processes right.

 US$19.95

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