RACI Mapping Guide

What are the benefits of RACI Mapping?

A RACI map can allow you to:

• Identify and quantify span of control issues (where one person is doing too much)
• Identify processes with no accountable party (nobody is controlling the process)
• Identify processes with more than one accountable party (conflicting directives may exist)
• Identify processes with an inappropriate accountable party
• Identify communication problems that relate to the performance of processes.

Overcoming these issues can lead to:

• Productivity increases as a result of more appropriate division of labour and aligning process Accountability with appropriate authorities
• Capacity increases through the elimination of overlaps (where more than one role is unnecessarily Responsible for a single process)
• A leaner organisation through the collapse of unnecessary layers
• Improvements in planning and communication as appropriate roles are identified as Consulted and Informed.
• Reduction of rework as the single "best way" of performing each process is identified.
• Reduction in process failures as improved controls are implemented.

Our definitive guide to RACI Mapping is designed to help you implement RACI in your organisation, to reap the benefits of this powerful tool.

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