Instructional Design

Our approach to instructional design is simple: tailor the way your employees learn to your learning outcomes. We also use a layered approach in our design, which ensures that trainees know, comprehend, then apply their learnings.

As an example, one of our clients was implementing a continuous improvement program and wanted their employees to be able to understand and apply the principles. We designed an exercise that had participants forming paper aeroplane manufacturing companies. They had to design and make planes based on a set of customer requirements, fly and test them, record data and suggest improvements. The training was not only fun and engaging, but participants finished their day with a full understanding of continuous improvement. The client's learning outcomes were achieved.

Other examples of exercises to match learning outcomes include:

• Knowledge: quizzes
• Comprehension: draw a picture of, rephrase the following in your own words
• Apply: case studies, role plays
• Analyse: provide recommendations on specific case studies
• Synthesise: write instructions on, teach someone how to
• Evaluate: observe then do.

In our experience, a lot of training is now reflective in nature - think about a time when...
This is great if your learning outcome is at the 'evaluate' level, however most training is directed at employees at the front line. You want them to 'do' something, and usually to a standard. In this instance, quizzes and 'what if' exercises are actually needed. We believe that people learn by doing, so our training involves a lot of activity and interaction. Not a lot of PowerPoint presentations (in fact, our natural position is 'no slides').

We are adept at working with subject matter experts, and have the resources to deliver all of the elements required from facilitator's guides to instructor's notes to participant guides. 

For organisations who wish to develop programs that are accredited to the National Qualifications Framework (NQF), we have successfully designed training for organisations such as Innovation & Business Skills Australia (IBSA), Box Hill Institute of TAFE and the Department of Primary Industries. We have also designed Certificate III and IV diploma courses for clients in financial services (banking and insurance), credit management and sales.