Articles

Seven Deadly Sins of Strategy Strategy is often confused with tactics and is often poorly crafted because one of more of these seven sins of strategy have been …

Have you ever considered the different words used to discuss the management of information? Big data. Structured data. Unstructured data. Records. Document management. Content management. Information management. Knowledge …

Creating a strategy is about making a choice between two or more good options. If your strategy considers only one good option, you have created an operational plan, …

Whenever I hear people say “they don’t understand”, or “they don’t listen”, I’m often reminded of an old maxim I learned many years ago, that when you point …

In terms of personality and contribution to workforce culture, the notional view of those involved in aged care is that the employees are caring, and that the leaders …

In our small business, attracting and retaining good people is paramount. We’ve occasionally failed to do it well, and paid the price. Having the wrong people on board …

In July last year I wrote an article about scenario planning. I was prompted to write because of what I saw as the folly of funding agencies at …

The implementation of the Living Longer Living Better: Aged Care Reform Package has changed the landscape of the provision of Aged Care Services in Australia markedly. A change …

I’ve been reminded lately – courtesy of the range of clients we work with – of the disparity in uptake of digital management of records and documents in …