Articles

If you want to gain respect and have people trust you, being an active listener is a good start. Active listening is a combination of body language and …

Managers and their direct reports need to collaborate in setting meaningful goals, tracking progress against those goals over time, and evaluating performance. Connecting an employee’s work with organisational …

I have observed over my working life a distribution of people’s performance exists such that something like 20% of people drive or deliver value adding activities of the …

Empowered organisations are very productive. Business units and the individuals within them are given clarity of purpose and the authority and capability to achieve that purpose – so …

As I write this, I am about to head off on maternity leave. On my last official day of work, I thought I would try my hand at …

Fulfilling the growth and development needs of your employees involves so much more than just deciding which training courses you can afford to send them on. Especially if …

Retaining talent The old schoolyard chant goes: Finders, keepers, losers, weepers. It was something you used to assert your newfound ownership if you so happened upon a shiny …

There is much more to a good mentoring program than simply pairing an experienced manager with a future leader. Here are our seven deadly sins of mentoring, which …

What is a “Team of rivals”? How can a team of people, supposedly opposed to each other, arrive at any outcomes over a period of time which are …

In most organisations I interact with, the greatest return on investment that can be made is in its people. The potential that exists in organisations is rarely less …