Appraising performance seems to be a difficult thing to accomplish if the actions of Accenture and others is anything to go by. It need not be as difficult …
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Read articles written by Kevin Dwyer, our Managing Director, on the vast canvas that is managing change.
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Managing resistance to change: Engaging and shaping
Managing Resistance
Without exception, all popular change management models tell us to expect resistance to change and for managing resistance to be planned for formally. Some models encourage us to complete a resistance to change plan identifying the likely sources of resistance, be that cohorts of people or general reactions to change activities completed, as part of the change or notions about the change. Additionally, we are advised...Learn More
Seven Deadly Sins of Strategy
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The coaching role has four essential activities: Providing direction. Improving performance. Opening up possibilities. Resource for removing obstacles. Coaching range The coaching range components are: Educate For people …
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In an age where data is available at the click of a mouse to 1.6 billion internet users (at last count) it seems to me we are becoming …
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Customers buy our products and services to solve a problem they are having. Problems may be transactional such as getting from one location to another when a consumer …
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Communicating well with teams is fundamental to managing in a manner that develops high performing teams. Communication design should consider: Functions of Communication Communication has four functions: To …
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Coping with the baby boomer brain drain
Baby Boomers – those born between 1946 and 1966 – are retiring in such numbers that in 2008, more people left the workforce than entered it. Such is …
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Principles of good learning design and delivery
“I apologise to those up the back. You may not be able to see the slides clearly”, said our trainer. “You might want to come closer.” Does this …
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Management and leadership styles
There is a wide range of researched and published management style models. Most of them are concerned with the degree of autocracy or democracy involved. I have never …
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Leading at a time of crisis
At a time of crisis, the ability to lead becomes apparent. The recent global financial system meltdown is a case in point. Observing our good and poor leaders …
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