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Creating a strategy is about making a choice between two or more good options. If your strategy considers only one good option, you have created an operational plan, …


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There’s a story I tell regularly, about a government agency that couldn’t justify investing in information management. By itself, that’s hardly a news story. But what is notable …


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Small businesses are often founded by entrepreneurial visionaries with one of three things: a burning idea that they simply have to see take form, a time-limited opportunity that’s …


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Self-Deception and the Role of the Sceptic

Too often the skeptics in our midst are not listened to. They have an important role and need to not only be legitimized in that role, but made to play a formal role, so that we do not deceive ourselves.

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