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Too many organisations search for a ?silver bullet? to fix their human resource problems. They search for a singular, narrow approach to improve performance when a broad holistic …


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Leadership of organisations is not for the faint hearted. It can be a difficult and lonely place at times. This is particularly so if the leader does not …


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Seventy percent of all change management projects are considered to be failures. The critical change management success factors are fairly simple. Six change management success factors The first …


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Competing in ever globalising markets, organisations need to improve both the quality of their products and services and their productivity in producing and supplying them. This applies to …


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Retail selling is one of the toughest jobs amongst white collar workers. To be effective, sales staff must be able to develop a relationship with strangers who distrust …


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Using thinking styles to assist communication

Thinking style is a primary factor in communicating, information processing, judgement, problem solving and interaction with others. An individual’s thinking preference has far reaching influence over leadership, decision …


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The crisis of senior management

Globally, senior management as a profession is underperforming. A chronic case of under-management of tasks and people has developed over the years on the back of management fads …


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Competition, without it we lose

The best competitor an organisation can have is itself. If the organisation is in the business of selling goods and services, cannibalising the sale of its own products …


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