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In the hard-nosed world of managing organisations, people management is often seen as the soft side of management. Whilst considered as positively contributing to performance indicators measuring customer …


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Strategic planning, the what and the why of planning, is often overlooked by organisations who concentrate on tactical planning, the how of planning. The resultant business plan is …


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Too many organisations, especially small to medium sized organisations, do not spend enough time understanding their market, to their own detriment. They become reliant on the market not …


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Business of any kind can become a complex thing to manage if leaders let it. A long list of issues such as, customer needs, pricing, services, channels, distribution, …


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Leaders of small businesses have no trouble thinking specifically about their business, its goals and the resources and processes required to reach the goals. If they don’t they …


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Improve productivity by doing less

Organisations which fail to prioritise their projects and activities in alignment with their goals risk getting lost in a mire of directionless activity instead of taking a clear …


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Physician, heal thyself!

A malaise exists in many organisations which limits their ability to achieve even modest goals. It is not specific to any industry or any country. It is not …


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In search of the HR silver bullet

Too many organisations search for a ?silver bullet? to fix their human resource problems. They search for a singular, narrow approach to improve performance when a broad holistic …


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