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This article appeared in the May, 2011 issue of IQ – the Records and Information Management Professionals Australasia (RIM) Quarterly magazine. To download, click here: Don’t let the students …


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What is passion at work?

“I’m passionate about understanding customers’ credit history and demographics so that I can blah, blah, blah…” “ZZZZZZ…” The interview was off to an inauspicious start. The question, “What …


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