Implicitly and explicitly I hear every week people tell me what they are not responsible for and have no control over. Bluntly, they are usually wrong. The most …
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Read articles written by Kevin Dwyer, our Managing Director, on the vast canvas that is managing change.
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Managing resistance to change: Engaging and shaping
Managing Resistance
Without exception, all popular change management models tell us to expect resistance to change and for managing resistance to be planned for formally. Some models encourage us to complete a resistance to change plan identifying the likely sources of resistance, be that cohorts of people or general reactions to change activities completed, as part of the change or notions about the change. Additionally, we are advised...Learn More
Seven Deadly Sins of Strategy
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People of all ages in business make the mistake of seeing the whole of their world in a mirror image of their own reflection. In all cases this …
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Guests of hotels and resorts at the top end of the hospitality range of properties are being under-serviced. The impact is felt directly on the top line of …
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Trust and productivity – the basics When two people trust each other, their relationship is productive. When two organisations have trusting relationships and interactions their relationship is productive. …
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The majority of job descriptions are written today for a computer system. Many are written without any purpose at all. Very few are written with the employee and …
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How to prevent implementation failure
Failure to implement the recommendations of an investigation into what ails an organisation is a norm for most organisations. For some organisations it is a serial norm. As …
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Where has the human in human resources gone?
Human Resource Management as a profession is in danger of becoming not just an irrelevance to day-to-day line managers but a break on the productivity and profitability of …
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What is a process and why should you care
Many businesses and business people care assiduously about processes. They have whole departments qualified as six sigma specialists or some other quality system to map and continuously improve …
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Work life balance; it’s our choice
Millions of dollars are spent each year in organisations seeking advice on achieving work life balance for its employees. Some of the courses run and the projects commissioned …
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